Privacy policy

Thread To Form (“we”, “our”, “us”) is committed to safeguarding your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Thread To Form, a DBA of Maple Village Lane LLC.

This Privacy Policy applies to our website, https://www.threadtoform.com, and its subdomains (collectively, our “Service”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Definitions & Key Terms

  • Company: Maple Village Lane LLC, DBA Thread To Form, 5231 W Woodmill Dr, Ste 45, Wilmington, DE 19808 (studio at 320 Turner Ln, West Chester, PA 19380, United States).
  • Cookie: A small file stored on your device to support functionality, analytics, and preferences.
  • Service: The website and online store provided by Thread To Form.
  • Device: Any Internet-connected device used to access our Service.
  • Personal Data: Information that directly or indirectly identifies an individual.
  • You: A person or entity that uses or interacts with our Service.

Information We Collect

We collect personal information when you visit our website, create an account, make a purchase, subscribe to communications, respond to surveys, or contact support.

  • Name and contact details (email, phone, address)
  • Billing and shipping addresses
  • Payment details (processed securely by third-party gateways)
  • Account login details
  • Device, browser, and usage data (via cookies/analytics)

Location data and anonymized browsing activity may be collected for analytics and fraud prevention (if you grant permission).

How We Use Your Information

  • Process and fulfill orders, including delivery and returns
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send updates, promotional offers, and order notifications
  • Comply with legal obligations and prevent fraud

Cookies & Tracking Technologies

We use cookies and similar tools (e.g., Shopify analytics, Google Analytics) to understand site usage, improve experience, and provide relevant advertising. You can control cookies via your browser settings or opt-out mechanisms offered by ad networks.

Sharing Your Information

We share information with trusted providers for legitimate business purposes, including:

  • Payment processors and fraud-prevention services
  • Shipping and logistics partners (e.g., UPS, FedEx, DHL)
  • Email/marketing platforms
  • Analytics and performance tools

We may also disclose information when required by law or to protect rights, property, or safety.

Data Retention

We retain personal information as long as necessary to provide our Service and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your data, and to opt out of marketing. To exercise rights, contact us at privacy@threadtoform.com.

Data Security

We use SSL encryption and other safeguards. Payments are processed by secure third parties; we do not store full card details. No method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not directed to children under 16, and we do not knowingly collect their data. If we become aware of such collection, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last updated” date. Continued use of the Service after changes indicates acceptance.

Contact Information

Trade Name: Thread To Form
Phone: +1 (610) 496-2224
Email: help@threadtoform.com  |  Privacy: privacy@threadtoform.com
Physical Address: Thread To Form, 320 Turner Lane, West Chester, PA 19380, United States
Legal Entity: Maple Village Lane LLC (DBA Thread To Form)
Registered Address: 5231 W Woodmill Dr, Ste 45, Wilmington, DE 19808